TY - BOOK AU - NIVEN, PAUL R. TI - Balanced scorecard diagnostics: maintaining maximum perormance SN - 0471681237 U1 - COM 658.4090287 PY - 2005/// CY - New Jersey PB - John willey KW - ORGANIZATIONAL EFFECTIVNESS-MEASUREMENT KW - PREFORMANCE-MEASUREMENT KW - INDUSTRIAL PRODUCTIVITY-MEASUREMENT N1 - UGC MRP No.F.PHW-034/12-13(ERO) Preparing a composite scorecard for SHG Dr Anish Kumar Dan. dt 5.02.13 ER -